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At Broxton Bay we’re always looking to serve our residents better, and their feedback contributes to our ongoing improvement.  While reviews are moderated and may not show up immediately every one is carefully followed up to make sure we are doing the best property management job possible!

Broxton Bay Apartments
4.6
Based on 95 reviews
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Autumn Meyer
Autumn Meyer
21:15 09 Sep 21
Great staff, great neighbors, and a great place to live. Close to shopping and food! this place is great 🙂
Jason McGuire
Jason McGuire
19:18 19 Aug 21
Broxton Bay is amazing and the staff is phenomenal. Community events, amenities,amazing floorplans, dog park, fitness... center and so much more to offer. Im glad to call Broxton Bay home!read more
Karli Tinko
Karli Tinko
02:04 28 Jul 21
we’ve been living here since the end of may & absolutely love it!! the staff is incredibly nice, we love the... amenities.. great, safe area to live in!read more
Ketarah Reed
Ketarah Reed
22:57 09 Jul 21
Hands down one of the best apartment complexes I’ve lived in. They are consistently on tops of things, from events, to... rent, to maintenance. The office staff are really nice, and over the top supportive! If you have a small business, the office staff will help promote your business if you have an event in the office. Kid friendly! We have also have neighborhood app! So everyone can stay updated! We help each other move, we buy furniture from each other, we comfort one another during bad times. It’s like one big family! I’m going on my second year here!read more
Hannah And Darien
Hannah And Darien
07:42 24 May 21
I love living here. It’s beautiful here! The staff is amazing and fixes everything we need help with
desireesudaria
desireesudaria
19:40 10 May 21
My experience with Broxton Apartments Tour was amazing... My cousin and i are very new to the area, and we’ve been... running around trying to find a new place to live in... Curt helped us so much, and answered all questions we had. He made us feel so at home.read more
Darlene Gamble
Darlene Gamble
04:58 09 Mar 21
Broxton Bay is an extremely nice place to reside. I've been here about a month and I absolutely love it. The leasing... staff led by Curtis Johnson is AMAZING!! They work with a genuine spirit and treat you like you matter. Mr. Johnson helped me out in so many ways and even secured me an earlier move-in date. He is the best property manager I've ever met, EVER!!!! The grounds are well-kept, and the maintenance team takes care of issues extremely fast. I called the office one day and five minutes later they were at my door ready to serve. I could really go on and on, but I won't. Let me just say if you are looking for a gated community with great amenities, a kind and helpful leasing staff, and great neighbors to boot....Broxton Bay is where YOU should stay!!!read more
Lee D
Lee D
04:32 13 Jan 21
Today, Tuesday, 01/12/2021 Leasing Professional Kelly went "above and beyond" by assisting me ( since I live 6 hrs... away), by taking several photos from 3 different apartments balcony views to ensure I would be most comfortable with my selection for my new home! Not only did Ms. Kelly take time away from her busy day, she took the time to upload the photos, number each with the vacant apartment unit numbers, send a detailed narrative in her email to me regarding promotion specials!I was approved today and have never been happier with my decision. Kelly was my "eyes" as I have never leased a luxury apartment without having seen it! She is so personable and welcoming! Thank you Kelly!read more
Merakian Vibes
Merakian Vibes
21:39 27 Dec 20
Relocating from NC to Jax and went to tour this apartment and was speechless. Apartment is very clean and outside is... very well kept. Also the leasing consultant Kelly was very friendly. She answered all of our questions and was very welcoming.read more
Savannah Phillips
Savannah Phillips
15:25 24 Nov 20
WOW! Broxton Bay is everything you could ask for in an apartment community. The location, amenities, and apartments are... all amazing, but it is truly the staff who make this place stand out among all the other complexes in the area. When I initially called to set up a tour, Chelsea took the time to send me directions via text in case I got lost. Both Chelsea and Curtis were extremely helpful and friendly when I arrived. They really seem like they love their jobs and their residents. Chelsea even remembered my roommate's name (who wasn't at the tour) and sent me a personalized text after I left! This place is really the best... you won't be disappointed.read more
Wendy Parker
Wendy Parker
17:24 23 Nov 20
I have lived here for 2.5 years. I am military so I travel a lot not only to live but also for work in general. Overall... this has been a great place to live. I like that they allow 3 animals (almost impossible to find) and that they have options with minimal carpet. The area is also super nice to walk dogs around. I also run a lot outside in and around the neighborhood and it's perfect for that. Very close to a lot of the things that you would need (Walmart and Publix near by, restaurants). I know there's been some comments about the staff, while I have had minimal issues here and there, overall they have always tried to help me, especially going above and beyond when I am traveling. I've seen some minor issues but they always seem to try and correct things when addressed. Which is good. Small things that have been an issue: walls are pretty thin, can hear muffled voices next door; grass areas like to flood badly making walking dog hard sometimes; gardening crew often blows a lot on my porch; people drive way too fast in the lots; not enough parking near buildings-sometimes have to park 1-2 building away form mine if I arrive late. I did not give a 5 star because of those small things over the years. Not all the things the complex could control, but overall I would continue living here.read more
Deasia Buie
Deasia Buie
15:47 06 Oct 20
Moved in March 6, 2020. Staff is super friendly and professional! The complex is very well kept and so are the... amenities. And they have amazing food trucks that come out every week! 🙂read more
Jason White
Jason White
02:26 10 Jul 20
Both Chelsea's and Curt are very professional and extremely accomadating. All 3 had grace. Thank You
Gordon L
Gordon L
21:06 11 Jun 20
After living here for a year I can say this place is great. There were a couple hiccups with paperwork or... miscommunication but all in all the leasing staff is great. Curt, the manager, is a genuine guy that will help any way he can. The maintenance staff was quick to respond and always friendly. Sometimes you can hear neighbors but that is what comes with apartments in general so no reason to knock Broxton on it specifically. It is a little further from “downtown” Jacksonville, but the location on 295/95 makes it easy to get around town in a decent time frame. The residents vary from young single professionals to families with teenagers to retirees. I did enjoy how quiet and “tucked away” the apartments are from everything yet be close to plenty of food and shop options. My recommendation for potential residents would be try to get an apartment that has good sunlight, we didn’t and that was the one thing we wish we did have. Really enjoyed living here, it was just time for us to go!read more
kids wildner
kids wildner
13:19 07 Jun 20
Clean, well kept community. Lived here with wife and 2 kids. Loved to take walks along the lakes and play area. The... pool area is excellent. The best thing about Broxton Bay is the staff. They are professional and helpful. They really care for the people living here. By far the best apartment complex i have ever lived.read more
Tomika Anderson
Tomika Anderson
21:24 06 Jun 20
Mr. Curt, property manager/owner goes above and beyond. I can honestly say he cares about his residents like family.... Broxton Bay is a wonderfu and peaceful community to call home. We love it here and we love our Mr. Curt and everyone in the office. Our dream came true when we moved here.read more
Kiersten Dice
Kiersten Dice
21:28 27 Apr 20
Curtis and Chelsea C. are amazing! I just moved in and they were so helpful and wonderful with all the questions I had.... They went above and beyond to make sure I felt comfortable and safe in my apartment. The amenities are wonderful and the complex itself is beautiful. But, what truly makes this apartment, are people like Curtis and Chelsea C. who go above and beyond and make this feel like home.read more
Shaylyn Wilhelm
Shaylyn Wilhelm
23:36 08 Apr 20
We just moved in this past January, and I continue to be impressed by the level of care taken for residents here. My AC... went out after hours, so I put in a ticket. I fully expected to wait until the next business day, but Travis, the maintenance supervisor, came out within 30 minutes of my request online to fix the AC. This is a wonderful, well-maintained community for families. I can’t recommend it highly enough.read more
Derek Nittoli
Derek Nittoli
18:33 08 Apr 20
I have only been here a short time. The staff is wonderful and respond to your every need. Very nice clubhouse and well... kept.read more
Charlene Montgomery
Charlene Montgomery
19:35 26 Mar 20
I can honestly say after moving to a new city I didn't know what to expect. But Broxton Bay is awesome! The grounds are... always clean & maintained. The office staff is very helpful, the neighborhood is building up & the area is safe.read more
Teresa Simms
Teresa Simms
03:06 02 Mar 20
My husband and I have lived at Broxton Bay for 10 months and it was an excellent experience. Our leasing manager Kurt... was the first person I spoke to on the phone and he was so knowledgeable and kind. He told me that we would not be disappointed with Broxton Bay and that he would make sure we were taken care of. He and his staff, Tyler, Chelsey and Chelsey have just been the best. The amenities are great and the entire grounds are taken care of on a daily basis by a team of wonderful gentleman. We have enjoyed everything that Broxton Bay has offered, including the fitness facility, business center, game room, pool, walking trails, car wash, valet trash service and outdoor grills. There were many apartment options available, but we kept comparing all of them to Broxton Bay and nobody came close. We would like to thank Kurt and his team for a great experience living at Broxton Bay.read more
John Dupree
John Dupree
17:39 06 Jan 20
Amazing service! Love these guys!
Chris Forster
Chris Forster
21:44 11 Dec 19
As far as the staff goes, they are always very helpful, and maintenance requests are attended to very quickly and... efficiently. That being said, the higher end status of the units makes you expect a higher-class community, which unfortunately was not the case.Additionally, the appeal of the gated community with private amenities was amazing, and honestly the gym and pool are amazing. The unfortunate fact of the matter is that the card readers and the gate were very seldom operational, which detracted heavily from the security of the community, mostly due to the fact that the gym and pool were often being utilized by non-residents due to the gate being broken. Overall, the complex does not live up to expectations or appearances.read more
Shawana Smith
Shawana Smith
22:27 03 Dec 19
Great Service. If you have a problem with anything they will fix it immediately ! They are the best.
Christopher Mitchell
Christopher Mitchell
17:33 26 Oct 19
Great place on the north side to rent from. The park is great for dogs and great employees!
amanda ocheltree
amanda ocheltree
19:35 23 Oct 19
Maintenance was AWESOME and guided me to where the compactor is located. Not only did they show me how to actually work... it...they went one step further and helped me get my broken down boxes out of my car.read more
Kim johnson
Kim johnson
15:22 21 Sep 19
I absolutely love it here. I moved in nearly two years ago and it’s the best choice I could’ve made. The photos on the... website look the exact same in person (that rarely happens) but this place really is that pretty.read more
Manuel Acosta
Manuel Acosta
17:11 17 Sep 19
Great apartment complex. The management office is filled with wonderful people who really make you feel at home.
Katelyne Cote
Katelyne Cote
19:02 07 Aug 19
My boyfriend and I lived in Broxton Bay for about 1.5 years and loved every minute of it. We were the first tenants in... our apartment. The saying “love where you live” is something I can say we did with absolute certainty and the wonderful staff makes sure of it. The complex is always clean, quiet, relaxing and full of all the amenities listed which are always in tip top working condition from the gym, call box/gate, to the doggy park. Curtis and his staff do an amazing job, are accommodating, go above and beyond, and are courteous beyond measure. There are always fun resident activities to do as well. Our apartment was first floor and on the woods which I would recommend, however if you were to live facing the street (or the lake!) you wouldn’t be wrong as the complex is quiet. The walls aren’t paper thin, we could hear our neighbors infrequently as you would expect in an apartment, but we never had to make a noise complaint. Living on the woods we did have some bugs here and there but that is normals for Florida and we were able to deal with them ourselves. The appliances were the best I’ve used in a long time. The best part is that the whole complex is very dog friendly which was important for our two fur babies. A little more pricey, but well worth the investment,m and you will not be a bit sorry signing here. Only downside, no recycling program but I was able to accommodate by going elsewhere. We are relocating for the military and are glad to have had our little time at Broxton Bay and are sad to leave it. Would resign again in a heartbeat.read more
Kimberly M
Kimberly M
23:09 02 Apr 19
Run run run..this place is a trap office will lie to you they look luxury, but it’s all a fake. Once you move in be... prepared to deal with BIG WATER ROACHES, ant infestation, MICE ? AND SPIDERS ? I killed a brown recluse under my bathroom counter! I comlained to the office and they lied about sending PEST CONTROL! Which is their responsibility on the lease Contract!!! PEST CONTROL NEVER CAME! They are a joke. The apartment is Very appealing at first sight but to pay $1350.00 a month no one should have ☝️ That many pest!!! SMH Writing my notice to vacate asap with a complaint to corporate with pictures....I would name the people in the office that lied ? to me about sending pest control, but they know who the are... So think 2twice Many three times before you sign a lease or move in these Infested So Called Luxury apartments. I’ve always lived in luxury apartments and these are not at all on the level of class. Wish I could post the picture of the mouse we caught, but I’ll will post it somewhere #broxtonbayhousemouse oh yea and the walls are so thin, you can hear your neighbor yawn ?yea ridiculous.read more
T H
T H
21:25 22 Aug 17
The Stripe Zone Inc. Pavement Painting and Repair
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