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At Broxton Bay we’re always looking to serve our residents better, and their feedback contributes to our ongoing improvement.  While reviews are moderated and may not show up immediately every one is carefully followed up to make sure we are doing the best property management job possible!

Broxton Bay Apartments
4.6
Based on 80 reviews
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Jason White
Jason White
02:26 10 Jul 20
Both Chelsea's and Curt are very professional and extremely accomadating. All 3 had grace. Thank You
Gordon L
Gordon L
21:06 11 Jun 20
After living here for a year I can say this place is great. There were a couple hiccups with paperwork or... miscommunication but all in all the leasing staff is great. Curt, the manager, is a genuine guy that will help any way he can. The maintenance staff was quick to respond and always friendly. Sometimes you can hear neighbors but that is what comes with apartments in general so no reason to knock Broxton on it specifically. It is a little further from “downtown” Jacksonville, but the location on 295/95 makes it easy to get around town in a decent time frame. The residents vary from young single professionals to families with teenagers to retirees. I did enjoy how quiet and “tucked away” the apartments are from everything yet be close to plenty of food and shop options. My recommendation for potential residents would be try to get an apartment that has good sunlight, we didn’t and that was the one thing we wish we did have. Really enjoyed living here, it was just time for us to go!read more
kids wildner
kids wildner
13:19 07 Jun 20
Clean, well kept community. Lived here with wife and 2 kids. Loved to take walks along the lakes and play area. The... pool area is excellent. The best thing about Broxton Bay is the staff. They are professional and helpful. They really care for the people living here. By far the best apartment complex i have ever lived.read more
Tomika Anderson
Tomika Anderson
21:24 06 Jun 20
Mr. Curt, property manager/owner goes above and beyond. I can honestly say he cares about his residents like family.... Broxton Bay is a wonderfu and peaceful community to call home. We love it here and we love our Mr. Curt and everyone in the office. Our dream came true when we moved here.read more
Kiersten Dice
Kiersten Dice
21:28 27 Apr 20
Curtis and Chelsea C. are amazing! I just moved in and they were so helpful and wonderful with all the questions I had.... They went above and beyond to make sure I felt comfortable and safe in my apartment. The amenities are wonderful and the complex itself is beautiful. But, what truly makes this apartment, are people like Curtis and Chelsea C. who go above and beyond and make this feel like home.read more
Shaylyn Wilhelm
Shaylyn Wilhelm
23:36 08 Apr 20
We just moved in this past January, and I continue to be impressed by the level of care taken for residents here. My AC... went out after hours, so I put in a ticket. I fully expected to wait until the next business day, but Travis, the maintenance supervisor, came out within 30 minutes of my request online to fix the AC. This is a wonderful, well-maintained community for families. I can’t recommend it highly enough.read more
Derek Nittoli
Derek Nittoli
18:33 08 Apr 20
I have only been here a short time. The staff is wonderful and respond to your every need. Very nice clubhouse and well... kept.read more
Charlene Montgomery
Charlene Montgomery
19:35 26 Mar 20
I can honestly say after moving to a new city I didn't know what to expect. But Broxton Bay is awesome! The grounds are... always clean & maintained. The office staff is very helpful, the neighborhood is building up & the area is safe.read more
Teresa Simms
Teresa Simms
03:06 02 Mar 20
My husband and I have lived at Broxton Bay for 10 months and it was an excellent experience. Our leasing manager Kurt... was the first person I spoke to on the phone and he was so knowledgeable and kind. He told me that we would not be disappointed with Broxton Bay and that he would make sure we were taken care of. He and his staff, Tyler, Chelsey and Chelsey have just been the best. The amenities are great and the entire grounds are taken care of on a daily basis by a team of wonderful gentleman. We have enjoyed everything that Broxton Bay has offered, including the fitness facility, business center, game room, pool, walking trails, car wash, valet trash service and outdoor grills. There were many apartment options available, but we kept comparing all of them to Broxton Bay and nobody came close. We would like to thank Kurt and his team for a great experience living at Broxton Bay.read more
John Dupree
John Dupree
17:39 06 Jan 20
Amazing service! Love these guys!
Chris Forster
Chris Forster
21:44 11 Dec 19
As far as the staff goes, they are always very helpful, and maintenance requests are attended to very quickly and... efficiently. That being said, the higher end status of the units makes you expect a higher-class community, which unfortunately was not the case.Additionally, the appeal of the gated community with private amenities was amazing, and honestly the gym and pool are amazing. The unfortunate fact of the matter is that the card readers and the gate were very seldom operational, which detracted heavily from the security of the community, mostly due to the fact that the gym and pool were often being utilized by non-residents due to the gate being broken. Overall, the complex does not live up to expectations or appearances.read more
Shawana Smith
Shawana Smith
22:27 03 Dec 19
Great Service. If you have a problem with anything they will fix it immediately ! They are the best.
Christopher Mitchell
Christopher Mitchell
17:33 26 Oct 19
Great place on the north side to rent from. The park is great for dogs and great employees!
amanda ocheltree
amanda ocheltree
19:35 23 Oct 19
Maintenance was AWESOME and guided me to where the compactor is located. Not only did they show me how to actually work... it...they went one step further and helped me get my broken down boxes out of my car.read more
Kim johnson
Kim johnson
15:22 21 Sep 19
I absolutely love it here. I moved in nearly two years ago and it’s the best choice I could’ve made. The photos on... the website look the exact same in person (that rarely happens) but this place really is that pretty.read more
Manuel Acosta
Manuel Acosta
17:11 17 Sep 19
Great apartment complex. The management office is filled with wonderful people who really make you feel at home.
Katelyne Cote
Katelyne Cote
19:02 07 Aug 19
My boyfriend and I lived in Broxton Bay for about 1.5 years and loved every minute of it. We were the first tenants in... our apartment. The saying “love where you live” is something I can say we did with absolute certainty and the wonderful staff makes sure of it. The complex is always clean, quiet, relaxing and full of all the amenities listed which are always in tip top working condition from the gym, call box/gate, to the doggy park. Curtis and his staff do an amazing job, are accommodating, go above and beyond, and are courteous beyond measure. There are always fun resident activities to do as well. Our apartment was first floor and on the woods which I would recommend, however if you were to live facing the street (or the lake!) you wouldn’t be wrong as the complex is quiet. The walls aren’t paper thin, we could hear our neighbors infrequently as you would expect in an apartment, but we never had to make a noise complaint. Living on the woods we did have some bugs here and there but that is normals for Florida and we were able to deal with them ourselves. The appliances were the best I’ve used in a long time. The best part is that the whole complex is very dog friendly which was important for our two fur babies. A little more pricey, but well worth the investment,m and you will not be a bit sorry signing here. Only downside, no recycling program but I was able to accommodate by going elsewhere. We are relocating for the military and are glad to have had our little time at Broxton Bay and are sad to leave it. Would resign again in a heartbeat.read more
Kimberly M
Kimberly M
23:09 02 Apr 19
Run run run..this place is a trap office will lie to you they look luxury, but it’s all a fake. Once you move in be... prepared to deal with BIG WATER ROACHES, ant infestation, MICE 🐁 AND SPIDERS 🕷 I killed a brown recluse under my bathroom counter! I comlained to the office and they lied about sending PEST CONTROL! Which is their responsibility on the lease Contract!!! PEST CONTROL NEVER CAME! They are a joke. The apartment is Very appealing at first sight but to pay $1350.00 a month no one should have ☝️ That many pest!!! SMH Writing my notice to vacate asap with a complaint to corporate with pictures....I would name the people in the office that lied 🤥 to me about sending pest control, but they know who the are... So think 2twice Many three times before you sign a lease or move in these Infested So Called Luxury apartments. I’ve always lived in luxury apartments and these are not at all on the level of class. Wish I could post the picture of the mouse we caught, but I’ll will post it somewhere #broxtonbayhousemouse oh yea and the walls are so thin, you can hear your neighbor yawn 😦yea ridiculous.read more
T H
T H
21:25 22 Aug 17
The Stripe Zone Inc. Pavement Painting and Repair
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